Effective Date: 27 August 2025
1. Exchange Window
- Exchanges must be requested within 14 days of delivery.
2. Conditions for Exchange
- Items must be unused, in original condition with all packaging.
- Final sale and customized items are non-exchangeable.
3. Process
- Email us at bhanderifashion@gmail.com with your order number and the item you wish to exchange.
- We’ll guide you through the steps.
4. Shipping
- Customer bears shipping charges for return unless it’s due to damage/defect.
5. Replacement
- If the requested size/product is unavailable, you can opt for store credit or a full refund.